Join our upcoming webinar to find out how to achieve a stronger customer acquisition
9 June 2016, 11:00AM AEST
Recent data from our Digital Marketing Effectiveness (DME) programme has shown that even though an energy provider might be considered by up to 50% of consumers, they are struggling to convert those considerations into sales.
Number of people considering a provider
How many of those people went on to prefer someone else
The data collected from our DME studies combined with the data from our desktop and mobile Sales Effectiveness studies can reveal some of the reasons WHY brands are losing prospective customers between the consideration and application stages.
Join us in our upcoming webinar to discover:
- Which energy retail websites are offering the best online experience
- Discover which sites across the globe meet best practice customer experience (CX) design for energy retail
- Suggestions on where to focus resources to maximise CX
Presented by: Lia Purdie - Principal Client Advisor